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Employee Benefits

How Embracing Change Can Drive Us To Create A Better Reality

A year of coping with the challenges of COVID-19 has reminded many of us that if we’re not willing to open ourselves up to adaptation, we may soon find ourselves struggling to keep up. While the situations that lead to necessary adjustments may be unpleasant, we can still create positive changes out of undesirable circumstances, embracing difficulties as opportunities to improve our reality.  

Here’s how focusing on making the best out of a challenging situation can improve your life and your business as a whole:

Adapting, Not Collapsing

In business and in life, the ability to adjust our course to suit our new circumstances is crucial for success. This past year, many businesses had to change their practices to accommodate a world that was no longer suited to close contact. Healthcare, in particular, changed dramatically, with providers finding new ways to help patients receive the treatment they needed at a distance. For business owners, this often meant making adjustments to their benefits plans, including:

  • Implementing telehealth options
  • Setting up remote meetings with adviser and employees
  • Helping employees access their medication through faster, more convenient means

Employers who made the effort to prioritize their employees during this tough time have demonstrated just how important it is to be able to adjust and move forward in the face of adversity.

No Wasted Time

One of the major challenges presented by life-altering events like the pandemic is the feeling of progress grinding to a sudden halt. While it’s natural to feel frustration and even grief in the face of these obstacles, making the conscious choice to adapt to these circumstances can present you with new opportunities and ideas, ensuring that none of your valuable time is wasted.

Consider how this might apply to your business in the face of adversity. The decision to continue running things just as they are might be tempting, especially when so much uncertainty and change is already happening. In reality, though, working with an adviser to make positive alterations to your benefits plan can help you create savings that can grow your business or simply act as a safety net if needed. Time moves on with or without us, and if we can move with it, we can create impressive results.

Looking Back With Pride

Even the toughest times have to end at some point, and when they do, we should be proud of how we responded to them. Adapting to the changes in our lives rather than allowing ourselves to remain at a standstill keeps us from looking back with regret, wishing we would’ve seen those perceived obstacles as opportunities.

What do you want your business – or your life as a whole – to look like in a year’s time? Do you think you’re on that path now, and what changes do you need to make to achieve your goals until then? You deserve to be happy and satisfied with how far you’ve come, and though it can be difficult, the best way to achieve this is by being open to change.

A Show of Strength

Our resilience is shown in how well we can adapt to change. Whether it’s a global pandemic or another obstacle standing between you and your goals, your desire and ability to search for solutions can help you make the most out of an undesirable situation. By being willing to change in response to challenges, you can find opportunities for yourself, your family, or your business that you may not have discovered if life had continued as normal.

Contact me today to learn how you can ensure that your benefits plan is flexible enough to evolve with your business regardless of what life throws at you.

Employee Benefits

How an Open Mind Can Lead To a Transformed Benefits Plan

Change can be terrifying, especially for business owners coping with already challenging times. Sometimes, though, change is exactly what’s needed to significantly transform your business. Many employers have been convinced that the benefits system they’ve been working with for years is the best one (or the only one) available. Even when a better alternative is presented, the fear of the unknown can close employers’ minds to opportunities that could turn their benefits plan into a huge savings opportunity for their company.

Here’s how opening your mind to new possibilities can create thousands of dollars in savings for your business:

The Drawbacks of Resistance

After working with the same person for years on end, many employers are convinced that their broker can do everything and knows everything about the capabilities and limitations of their benefits plan. The fear of change can be so strong for these business owners that the prospect of new ideas – even ones that can save them thousands of dollars – can be too intimidating to pursue.

While it’s natural to fall back into this mentality, it also hobbles your plan’s potential. As the cost of benefits rises every year, employers have everything to lose and nothing to gain from refusing to try new ideas. Sure, there’s comfort in safety, but a benefits plan isn’t truly “safe” if it continues to cause your company to bleed unnecessary funds year after year.

The Freedom of a Better Plan

Completely opening your mind to a new and improved benefits plan can be a challenge, but it’s worth the effort. And, if you’re working with an adviser who offers a performance guarantee, the choice comes at virtually no risk to you. A great adviser will be able to explain the tools and strategies that they’ll use to transform your plan from a large annual business expense into a money-saving tool that you can use to help grow your business.

In this way, the very same benefits plan that you may have been cautious about changing at all can end up offering your business more freedom, giving you the savings you need to:

  • Attract better talent
  • Purchase new or updated equipment
  • Retain your current employees

With an adviser who has your best interests in mind, you can rest easy knowing that the risk you took in making a big change in your benefits plan will pay off.

Meeting in the Middle

Some business owners are cautious about new, radical changes in their benefits plan, but are open to hearing more. Perhaps they’ve heard about ways that their benefits plan can create savings for their company, but don’t understand how to go from where they are now to reach their business’ full potential.

Your adviser can work with you every step of the way to ensure that both you and your employees understand what choices are being made within your plan and why. In fact, a good adviser will have tools that can help them gain access to important data that enables them to locate and fix unnecessary spending in your plan. Their goal won’t simply be to convince you to make a decision – they will also strive to ensure that you find clarity and comfort as your plan evolves into a strategic advantage for your business.

Open Minds Opening Doors

Keeping an open mind when it comes to your benefits plan can create new opportunities for your business. Even if you aren’t completely at ease with the idea of changing such a massive expense for your company, your adviser can work with you from day one to ensure that you and your employees understand each step on the way to building a plan that can create savings, transforming uncomfortable change into exciting opportunities.

Contact me today to learn more about how being open to changes in your benefits plan can help your business grow.

Employee Benefits

How Your Benefits Plan Can Be a Long-Term Savings Tool

Many business owners see their benefits savings as one-off opportunities. The changes that are made in their plan, such as implementing telehealth options or sourcing more cost-effective medication, may save them hundreds of thousands of dollars in one year. To see the full potential of a cost-effective benefits plan often takes time, however, and employers who are willing to wait often see even more massive savings years down the line.

Trusting your adviser to create long-term savings from your benefits plan is crucial to using your plan as a tool that can help your business grow. Here’s why:

Short-Term Risks for Long-Term Rewards

Change can be intimidating, especially when the future of your business is on the line. That’s why, for many business owners, even the prospect of savings thousands on their benefits plan in one year still isn’t enough to convince them to make changes. Looking toward the future, though, those savings can multiply and turn into a strategic advantage for your company.

A good adviser will understand your concerns and do their part to educate you and your employees so that you understand how their proposed changes would impact everyone involved in your benefits plan. If you still don’t think the money you could save in one year is worth the risk, multiply those savings by a few years. Your future self will thank you for making a choice now that will have saved you hundreds of thousands of dollars in a decade’s time.

The Impact Of Years of Savings

What could $10,000 do for your business? How about $50,000? Or $100,000? Even seemingly small, simple changes can yield these results and more over the years, creating opportunities to grow your business.

For example, while working with one client, we discovered that we could bring the cost of just one drug down from $88,525 to $16,179, saving them $72,346. Imagine how these savings could impact a business as they multiply over time, providing a company with sufficient funds to:

  • Hire more employees
  • Purchase new machinery
  • Increase employee salaries

To truly understand how your benefits plan can change your business for the better, you need to look ahead, not just until the end of the year.

The Bigger Plan

A great benefits adviser won’t consider their work done after they unlock savings opportunities within your benefits plan. Just as your business evolves over time, your adviser will ensure that your plan evolves with it. The savings uncovered in the first year of your new plan will likely expand over time to reflect the changes in your company.

Your benefits plan isn’t a stagnant expense – it’s a strategic advantage for your business. Working with an adviser who respects the long-term potential of your plan by treating it as an ever-evolving tool can ensure that the savings you unlock this year will only grow in the years that follow.

A Brighter Future in Benefits

One-time savings are great, but accumulating savings are even better, especially when that money can be put right back into your growing business. Though changing your benefits plan can be intimidating, a great adviser will ensure that your risk pays off in the form of big savings that can used to help your company evolve in both the immediate and distant future.

Contact me today to learn more about the long-term impact of a great benefits plan.

Employee Benefits

How Alternative Medication Sourcing Can Quickly Create Huge Savings For Your Business

Many business owners know that they can’t afford to keep spending as much as they are on their benefits plan. The prospect of big changes, however, can be intimidating, even when they understand that the ultimate goal is to create huge savings that can help them grow their business.

One of the quickest and easiest ways to create big savings in your benefits plan is to have your adviser find alternative sources for your employees’ medication. Rather than accepting the astronomical expenses of drugs, your adviser can find less costly sources that provide the exact same medication for a fraction of the price. It’s a simple change that can create incredible savings for your business, and your employees have nothing to lose and everything to gain.

An Unnecessarily Costly Expense

Just as clothes, foods, and home supplies can cost more depending on where you buy them, drugs can also vary wildly in price depending on their source. Many insurance plans don’t allow alternative sourcing, but working with a great adviser can allow your employees to have the exact same medication for a fraction of the cost. Better yet, your adviser may be able to arrange for your employees’ drugs to be sent directly to their home, saving them time as well as money. There’s no reason for you and your employees to spend so much money on an expense that can so easily be slashed by thousands of dollars.

Zeroing in on Easy Savings

Focusing on medication-based savings can save your business tens or even hundreds of thousands of dollars, even if you have only one employee who needs just one expensive drug. We saw this firsthand with one business we’ve worked with. Their existing plan saw them paying $88,525 for the 14mg multiple sclerosis medication Aubagio and $102,122 for all their employees’ drugs.

Under our plan, we would be able to:

  • Find an alternative source for Aubagio to bring the cost down to $16,179, which would save them $72,346, or about 82 percent of the original cost
  • Bring the total drug costs of $102,122 down to $19,437, saving the company $82,686 in just one year
  • Eliminate the employees’ copay, saving them a total of $2,516 on their medication

The numbers don’t lie – sourcing drugs is an easy fix that can save you and your employees a significant amount of money.

A Swift Path to Growth

Most changes in your benefits plan will require time for your business to see the full effect – usually between three months and a year. Though the savings are worth it, business owners are understandably eager to see faster results. The challenge, of course, is figuring out how to achieve fast, significant savings that will contribute to long-term business growth.

Alternative drug sourcing can be the answer your company is looking for. Finding low-cost alternative sources for your employees’ medication is a solution that can be implemented almost immediately, offering huge savings for both your company and workers. Best of all, there are virtually no negative effects – people don’t care where there medication comes from as long as it’s the same drug they need, and they’ll appreciate it even more if their drug costs are reduced by hundreds or thousands of dollars a year.

A Small Change With a Big Impact

As you prepare to make big changes in your benefits plan, kick things off with savings that stem from cost-effective medication choices. When you let your adviser find a low-cost source the drugs your employees need, you immediately open the door to massive savings that can help your business grow and thrive for months to come without any negative effects on your employees.

Contact me today to learn more about how sourcing medication can be a fast and simple way to save your business thousands.

Employee Benefits

You Don’t Have To Schedule Your Renewal During The Holiday Season

The end of the year ushers in a number of important dates, and amidst all the holidays and festivities, many employers also have to focus on their upcoming benefits plan renewal. Business owners have long been convinced that their renewal must take place at the end of the year, or at the very least, they’ve become so accustomed to that annual routine that they haven’t even thought about scheduling their renewal for a different time of the year.

The reality, however, is that you can reschedule your renewal for virtually any time of the year if you’re working with a great benefits adviser. By pushing your renewal to a different date, you can avoid adding any more big changes to an already hectic time, and your adviser can help you navigate such an important switch.

Making Time for Change

One of the biggest challenges for many businesses toward the end of the year is the amount of time employees spend away from work. In addition to the company-wide days off like Thanksgiving, Christmas, and New Year’s Day, many workers also try to fit in their annual vacation time during the final two months of the year. This can be challenging for business owners trying to renew a plan that impacts their entire workforce.

Imagine how moving your renewal date ahead could combat this struggle. With the holidays over, you and your employees can come back to work feeling refreshed after some time off. Plus, with those sporadic days off out of the way, you can comfortably schedule educational meetings for your employees to ask questions about any changes to their plan without worrying that a large number of them won’t be able to attend.

Focusing on What Matters

Your benefits plan is probably the second- or third-largest expense for your business, and it deserves the attention that reflects its impact on your company. With your and your employees’ focus likely dedicated elsewhere in the busy final weeks of year, scheduling your renewal for the holiday season might result in details being overlooked or changes being forgotten.

By changing your renewal date, you and your employees can put your focus on any remaining end-of-year goals while properly enjoying your time off with your families. Rather than adding more to your plate during a time when you and your staff have other matters on your minds, waiting for the new year allows you to focus on what’s important as the final months of the year come to a close.

The Power of a Great Adviser

The prospect of changing your renewal date can be intimidating to some business owners, but that’s what your adviser is there for. A good adviser can help take the stress out of both the holiday season and moving your renewal date by:

  • Working with your business throughout the year to understand your plan’s evolving needs
  • Preparing your employees for the changes that will take place in their benefits plan
  • Helping your business transition with the steps needed to move your renewal date

By working with an adviser who understands your business, you can make big upcoming changes – including a new renewal date – exciting rather than intimidating.

The Gift of Better Benefits

Developing an improved benefits plan means being willing to implement big changes, and one of those changes may involve moving the date of your renewal. With a great adviser who can help you navigate that switch, moving your renewal away from the holiday season can enable you and your employees to dedicate more time and attention to your plan as it develops with your business.

Contact us today to learn more about the positive impacts of changing your renewal date.

Employee Benefits

Why Accepting A Rate Hold Could Be Bad For Your Business

The price of healthcare benefits rises dramatically every year, and it looks like 2021 will be no different. The Society for Human Resource Management (SHRM) projects that next year’s healthcare benefits will cost 5.3 percent more than they did this year, further necessitating effective cost management strategies for employers who want to increase their savings.

While some brokers may offer rate holds to business owners to combat this struggle, employers should still think twice before accepting such an offer, especially if they don’t have access to important data about their claims.

Here’s why you may not want to accept a rate hold from your benefits carrier:

Trust in Transparency

The benefits industry has jaded many business owners into thinking that they should take their brokers at their word when it comes to securing the best possible prices for their plan. Because of this, many employers have become accustomed to paying more every year for their benefits, trusting that their brokers are truly getting them the best possible deal.

In reality, though, knowing whether or not you’re getting the optimal price on your benefits package is impossible if you don’t know what you’re paying for. Most fully funded plans don’t allow advisers to access claims data, meaning that business owners have to put all their trust in brokers who get paid on commission. The average benefits plan provides little transparency, and that means that employers have no way of knowing if they’re getting a good deal or if their carrier is getting a good deal.

No Deal Without Data

Your benefits plan is one of your company’s largest expenses, and yet, many employers don’t know how much they should be spending on their plan. Your broker may frame your rate hold as a good deal, but if you don’t know the numbers behind it, you may be getting ripped off.

Imagine this happening with other major purchases in your life. If a car salesman offered you a brand-new high-end sports car at 50 percent off, you might think you’d be getting a great deal. But you’d never sign the papers without knowing the actual price and quality of the car – otherwise, you might end up having to pay off a $50 million car (discounted to just $25 million!) with a faulty brake system.

Rate hold offers from your carrier should be met with the same skepticism and scrutiny. Otherwise, you can still end up paying too much for a low-quality plan.

The Search for Something Better

Rather than accepting a rate hold, work with an adviser who has the tools to access the data within your benefits plan and can help you adjust your costs accordingly. For example, if you’re paying $600k for your plan, but the numbers show that you only have $400k in claims, you may be giving $200k back to your carrier without even realizing it. A great adviser could analyze the data and prevent that money from going to waste, enabling you to put it toward:

  • Bonuses or raises for your employees
  • New and qualified hires
  • Employee retention to avoid COVID-19 layoffs

A rate hold may sound like the best option available to your business, but you may just be settling if you don’t have an adviser working to create savings from your plan.

Letting Go of Rate Holds

Before convincing yourself that a rate hold is the best way to avoid dramatic price hikes in your benefits plan, speak with an adviser who wants to help decrease your benefit costs. By increasing the transparency in your plan through access to important data, your adviser can help find savings that might otherwise be buried in your plan, going straight to your carrier instead of being invested back into your company.

Contact us today to learn more about how a great adviser can help you gain access to incredible savings in your benefits plan.

Employee Benefits

How Access To Real Data Can Help You Save On Your Benefits

Though fully funded benefits plans may be the best choice for some businesses, self-funded plans can provide employers with unique tools that can help them access and use the data that is often hidden in the benefits industry. Carriers use data as justification to increase premiums – often dramatically – while keeping the specific numbers hidden from employers. As a result, business owners frequently pay more than necessary for the employees’ care, all while being kept in the dark about why these additional expenses are imposed.

Understanding why access to data is so important and working with an adviser who can get access to important numbers in your plan can help you and your employees save big while ensuring they get the care they need.

Uncovering the Numbers
One of the biggest problems contributing to overspending on benefits is the simple fact that many medical procedures aren’t even needed. In fact, a 2014 survey conducted by the John Hopkins research team revealed that up to 30 percent of medical care – including 22 percent of prescription medications, 25 percent of medical tests, and 11 percent of procedures – may be deemed “unnecessary.”

Having access to data like this can empower you and your employees to make better, most cost-effective choices about healthcare. Your adviser can help your employees advocate for care that they need without overspending or overmedicating.

Mysterious Mistakes
Errors in data collection are bound to occur in any industry, but in a world as pricey as the benefits industry, those mistakes can be expensive. According to a report from The Associated Press, an Equifax audit found that hospital bills costing $10,000 or more contained an average billing error of $1,300. Believe it or not, that number isn’t even the most alarming one when it comes to medical billing errors – the Medical Billing Advocates of America have found that up to 80 percent of medical bills contain mistakes.

Of course, these billing mistakes are rarely detrimental to the carrier. Instead, employers and patients are the ones who get hit, potentially throwing away thousands of dollars as a result. A great adviser will have tools and strategies to reduce erroneous spending and ensure that you’re only paying for the care your employees receive.

An Adviser on Your Team
From the moment your employee becomes unwell to the time they’re finally feeling their best again, there is plenty of opportunity for incorrect data to increase costs and compromise their care. Working with an adviser who has the necessary tools to access that data can not only help your employees return to wellness, but also save them (and you) money in the process.

A good adviser knows to take benefits data with a grain of salt, and they can use the data that they find to:

  • Search for cost-effective alternatives to help your employees save money
  • Work with patient advocates to enforce proper billing
  • Reduce unnecessary and invasive medical procedures

By working with an adviser who has access to the tools they need to see the data for themselves, you regain control of your benefits plan.

Data You Can Trust
Working with an adviser who knows how to access your benefits data and use it to your advantage can be crucial in developing a high-quality, low-cost plan. By examining variables like unnecessary medical care and billing mistakes, your adviser can more effectively work for and with you, building a benefits plan that’s based on numbers you can believe in.

Contact me today to learn more about how better access to data can give you a better benefits plan.

Employee Benefits

Why You Shouldn’t Waste Another Minute To Make Changes To Your Benefits Plan

As we head into the chillier months of the year, many business owners are looking ahead to their renewal in a few months. Many employers take the time to make changes to their plan when their renewal rolls around, and while this can be a convenient time to talk with your adviser about adjustments you want to make in the new year, there’s no reason to limit yourself to your renewal when deciding to change your benefits plan.

Here’s why you shouldn’t wait an extra few months to make the changes your plan needs now:

Stopping the Leak

There’s no reason for your benefits plan to remain stagnant for a whole year if your company’s needs change between renewals. After all, we don’t use this same reasoning when it comes to other contracts. Imagine, for example, that the building you rent has a leak that’s damaging the structure and increasing your water bill. If you wait until you re-sign your rental agreement to discuss the problem with your landlord and figure out a plan to get it fixed, the leak could cause further, more permanent damage to the building, all while making your water bill higher than necessary.

When you wait to make important changes in your benefits plan, this too can cause money and opportunities to leak out of your business. A few months may not seem like it can make a dent in your benefits spending, but the alternative is that your business continues to lose a steady drip of funds that could be better put to use in other areas of your business.

An Ongoing Conversation

Over the years, employers have been trained by the benefits industry to accept once-a-year conversations with their broker. This usually happens when they renew their benefits plan and feel forced to accept increased costs while being assured that those costs aren’t as high as they could be. Then, once the renewal is signed, brokers and business owners rarely speak again until renewal season comes around once more.

A good benefits adviser won’t limit your conversations to once a year, though, and this can open opportunities for you to make changes to your plan at any time. Your adviser should help you build a plan that evolves with your business, and this means that they’ll be better equipped to help you make changes to your plan before or after your renewal. You can start saving money at any time during the year if you have an adviser who wants to help your business grow.

No Reason To Delay

Some business owners think that making big changes to their plan with just a few months to go before their renewal isn’t worth the effort. In fact, the opposite is true. Benefits likely comprise one of your company’s biggest expenses, and making changes now can save you thousands before it’s time to renew.

Consider the impact of speaking with your adviser now instead of discussing changes in January. If you save $10,000 per month through the changes your adviser makes to your plan, what could that do for your business? Just a few months’ worth of savings could pay for new equipment, employee bonuses, or bills and purchases that have been put off due to the financial strain of the COVID-19 pandemic. The sooner you act, the sooner you can start saving.

A Change You Can Make Now

If you and your adviser can recognize changes that you can make in your plan now, then there’s no reason to wait until your renewal to put that plan into action. By working with your adviser throughout the year, you can develop a plan that changes alongside your business, preventing your company from needlessly hemorrhaging funds that could be better spent helping your business reach its full potential.

Contact us today to learn more about the positive impact of making changes in your benefits plan before your renewal.

Employee Benefits, Uncategorized

Why You Shouldn’t Let COVID-19 Stop You From Improving Your Benefits Plan

The past few months have forced changes upon people around the globe as COVID-19 has impacted our health, employment, and general way of life. As a result, many employers who were hoping to make positive changes in their business have experienced “COVID paralysis,” or concern about making additional changes when there’s already so much instability and uncertainty due to the pandemic.

If improving your benefits plan was on your to-do list, though, that shouldn’t change even in the midst of the coronavirus outbreak. Indeed, working with your adviser now can help provide your employees with a sense of stability and comfort that can help make this tough time a bit easier on them.

Avoiding the Inevitable

Whether you were already planning on changing your benefits plan before COVID-19 hit, or you’ve just become more frustrated with paying more for your benefits every year without seeing any improvement in the quality of your plan, waiting to make improvements won’t solve your problems; it merely pushes them farther down the road. In fact, putting off improvements to your plan now could mean waiting even longer to see the impact of those changes.

Some of the ways the pandemic may impact your plan and business include:

  • Higher carrier rates – up to 50 or 60 percent – because of a feared increase in cases
  • Increased time for important decisions within your plan
  • Additional employee absenteeism due to illness or taking care of loved ones

While no maintainable positive changes will take effect immediately, getting started on improving your benefits plan as soon as possible can give your plan the boost it needs to help your employees and your business as a whole.

Putting Savings Where They’re Needed Most

Your employees are the engine within your company, and they may be experiencing anxiety about their employment and financial status as layoffs and pay cuts take place around the country. You can work with your adviser, however, to use the funds saved through your benefits plan to reduce cuts and keep your employees and their families from having to worry about their economic stability at home.

For example, the Journal of the American Medical Association estimates that approximately 25 percent of healthcare spending in the United States is wasteful, with up to $101 billion of that waste going toward “overtreatment or low-value care.” Your adviser can help eliminate this unnecessary spending within your own plan, and you can then reallocate those funds to avoid layoffs or even hiring new employees who may be newly out of work due to the pandemic.

Savings for Safety

Great healthcare is more important than ever in the midst of a global viral outbreak, but your plan can and should do more for your business. Consider how the savings accrued through a more efficient plan could help keep your employees safe. Digital solutions such as telehealth can keep your workers away from a waiting room full of sick patients. If your employees must work closely together, perhaps your savings could be used to invest in equipment and devices that reduce the risk of transmission of the virus.

Whether these investments are permanent or temporary, the impact of having additional protective measures when they’re needed most can keep your employees safe and working. Additionally, this shows that your workers that you value their health, which is an attractive quality in both current and prospective employers.

Stability in a Time of Uncertainty

While changing your benefits plan during constantly changing external circumstances may seem like a big risk, it can actually provide you and your employees with much-needed security. Working with your adviser to make improvements to your plan in the time of COVID-19 can get your business started on developing benefits that will keep your workers employed while also implementing measures that will protect their health, safety, and financial security.

Contact us today to learn more about why fear of change could be holding your benefits plan back from its full potential.

Employee Benefits, Uncategorized

How Digital Communication Can Give Your Employees Easier Access To Their Benefits Plan

Many companies have relied on various forms of digital communication for years now, and the emergence of COVID-19 has only increased the importance of remote accessibility between employees and employers. Your employees should be able to access their benefits just as easily as they can access a workplace group chat or message board, and implementing the proper tools in your company’s benefits plan can increase your workers’ comfort and understanding when using their plan.

While this transition may seem dramatic, chances are that your employees have already grown accustomed to digital communication platforms. In 2019, the Pew Research Center found that 81 percent of U.S. citizens owned smartphones, and regardless of age, your employees are likely to be comfortable using apps and accessing websites on at least one of their devices. In fact, you’ll likely find that they prefer having more remote ways to use their benefits tools.

Here’s how improved remote communication can increase your employees’ satisfaction with their benefits plan:

Staying in Touch in Real Time

One of the greatest perks of modern technology is how it speeds up communication and response times. Rather than waiting for face-to-face meetings for their questions to be answered or their concerns to be addressed, your employees can have their benefits needs met online, often instantly. Online portals and apps can put expert advice and personalized benefits tools at your workers’ fingertips, allowing them to find what they need no matter where they are, whether they’re at home, at the doctor’s office, or virtually anywhere else.

Accessible for the Whole Family

Your employees may have experienced the frustration of having to relay information from a benefits meeting back to their spouse, relying on their own notes and memories when they themselves don’t have a complete grasp of the content. By making pre-recorded meetings available online, your plan’s digital tools can:

  • Ensure that your employees and their families have access to the same expert-delivered information
  • Make the meetings available and rewatchable at any time
  • Give employees and their families the opportunity to learn about their plan together

Making benefits tools available on digital platforms doesn’t just positively impact employees – it affects everyone on the plan for the better.

Tools for the Future

The number of business owners who are relying on digital benefits tools has increased since the start of the COVID-19 outbreak, but the usefulness and practicality of these tools won’t cease once life returns to normal. Many advisers who have broken away from the status quo have been recommending digital tools in benefits plans for quite some time, and it’s only a matter of time until they become standard features of any benefits plan.

You don’t have to stop holding in-person meetings between your employees and advisers. Integrating remote technology into your plan, however, can increase your employees’ ease of access now and beyond the coronavirus outbreak.

Better Benefits From the Comfort of Home

Implementing digital communication tools in your benefits plan may seem like a big change, but your adviser can help facilitate the transition for you and your employees, making this important tool easy to access. By giving your workers easy and quick access to information, including family members in the conversation, and using tools that will be commonplace in the future of the benefits industry, you can use technology to take your business’ benefits plan to the next level.

Contact us today to learn more about how to make the most of digital communication in your benefits plan.

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